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Time and Place


As agreed


You will learn the key content related to knowing your customer (KYC) and the requirements related to the duty to know. You will learn when and how the customer should be classified as a risk, and based on that, the levels of familiarization measures used for the customer.

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Time & Location

Time and Place

As agreed


What is the content of the training?


In the training, the requirements set by the Money Laundering Act regarding knowing the customer are thoroughly reviewed, from the establishment of the customer and the collected information to the end of the customer relationship. In addition, the training covers the different risk levels of the requirements related to knowing the customer and the obligation of enhanced familiarity.


The training answers, among other things, the following questions:

  • What does knowing the customer mean?
  • How should customer relationships be assessed based on risk?
  • When is it not allowed to establish or maintain a customer relationship?
  • What does customer identification and authentication mean?
  • What information should my company collect about the customer?
  • How should contact information be updated and stored?
  • How can the necessary information about the customer be collected?
  • How is the beneficial owner identified and when should it be done?
  • When can the simplified duty to know be applied?
  • When should enhanced knowledge procedures be applied?
  • What requirements does remote customer identification cause?
  • How does a person's political influence affect recognition?
  • What requirements apply to countries outside the European Economic Area and when?

What do you learn from the training?


After the training, you will know what it means to know the customer and how to implement the obligations set by the law. You will also learn what mandatory actions need to be taken and when the customer's operating methods should be enhanced. You understand the big picture and can apply what you have learned in practice in customer encounters.


Who is the training suitable for?


The training is designed for managers, supervisors and compliance experts of reporting companies, regardless of the person's role and the company's industry.


How can the training be organized and what does it cost?


You can order the training to be held at your company's location. The training can also be organized remotely as a Teams meeting or in a space organized by Folks.


The price of the training is agreed on a case-by-case basis with each customer, taking into account, among other things, the scope and duration of the training and the number of participants in the training. For example, a three-hour training in the capital region without restrictions on the number of participants is 1,300 euros (+ VAT 24%). The price of the training includes the electronic material to be distributed to the participants.

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